FAQs

Most Popular

• What is a slumberpod?
• What playard models is Slumberpod compatible with?
• Is Slumberpod safe?
• What are some tips for getting my child used to SlumberPod if they are hesitant?
• How do you assemble SlumberPod?
• What ages are recommended for SlumberPod?

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Dimension and Uses

• What is slumberpod's dimension and details
• What are some tips for getting my child used to the SlumberPod if they are hesitant?

Shipping

• What is Route Shipping Insurace and what happens if I have a delivery issue?
• How fast will my package ship and what's the delivery time?
• In what countries is SlumberPod available?

Care

• What are the wash/care instructions?
• Why do I need to remove the care tag prior to using SlumberPod with HomeBase?

Warranty and Returns

• What is the return policy?
• What if my order is damaged upon receipt?

Home Base

• What is SlumberPod HomeBase?
• Does HomeBase attach to the crib?
• How do I assemble (or disassemble) HomeBase with my SlumberPod?
• Is HomeBase designed to keep my child from climbing out of their crib?
• Why do I need to remove the care tag from SlumberPod prior to using it with HomeBase?
• The top of my child’s crib is protruding slightly from the SlumberPod fabric when using the SlumberPod in conjunction with HomeBase. Is this okay?

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